Don’t Crash, Burn, or Churn: The ROI of Patient Retention

At Strive Labs, we’re all about creating and retaining loyal customers. That’s how we help you grow your business. We know that all of the hard work you put into branding and marketing your practice is useless if you are unable to attract your target audience, assist them in the successful completion of their plan of care, and then send them out to become your raving fans. What we find quite often in our conversations with practice owners

The ROI of Patient Retention in Physical Therapy

We're back with another Tuesday Tip, and this time Ryan is going to walk you through the ROI of Patient Retention. Understanding who is at a high risk of dropping out of care before they drop out of care can have a big effect on your bottom line if you are able to proactively reach out-- and here is a way to do just that. If you're interested in learning more about how StriveHub can help grow your practice, click

Tuesday Tip #7 - GetPT1st

In a special #GetPT1st edition of our Tuesday Tip Series, Scott discusses the importance of educating past patients on direct access, and how you can grow your practice by focusing also on patient lifetime retention. For more resources, make sure to check out Get PT 1st on the web and on twitter. And if you haven't yet, click below for our free Patient Retention Rate Calculator to see how your practice is doing! hbspt.cta.load(275574, '634251cd-18bb-4a94-9f04-b0dced26f668', {});

Tuesday TipPatient Retention

Tuesday Tip #6: NPS® and Patient Retention

This week, Ryan gives an overview of how to use hard data, at the therapist level and the patient level, to proactively monitor engagement in your facilities and improve patient retention over time. Check out our Physical Therapist's Guide to Patient Retention for a deeper dive on the importance of retention, or reach out to us on Twitter, Facebook, or just via email at hello@strivelabs.

Customer Success Story: ProEx Physical Therapy

Throughout the month of February we’re sharing all about the importance of patient retention at your clinic. We also love sharing the ways that our customers are using our products to help retain their patients and grow their business. Today we’re thrilled to bring you some of the ways that Ben Barron, Director of Business Development for Collectivity Billing and Director of Business Development for ProEx Physical Therapy, is using StriveHub Reach as an outreach and retention tool.

Tuesday Tip #5 - First Impressions Matter

First impressions matter, especially in PT. That's because a patient's "mental model"--if they believe your treatment will actually get them better or not-- has been shown to be among the top predictors of a patient's outcome. In today's Tuesday Tip, Scott discusses how pre-IE emails can be used to start framing a patient's mental model before they even begin care, enabling your PTs to hit the ground running with their patient retention efforts. Watch the video, and then check