NPSMetricsContent Marketing

NPS® Calculator Spreadsheet: Free Download!

Calculating your NPS® just got easier. We recognize that analyzing NPS® data by provider or location can be a pain and take a really long time, especially when you're doing it on your own. So we've made this free and easy spreadsheet to do the calculating for you! If you're a customer already, this download is basically the manual way of doing what your NPS® Dashboard does automatically, so check out this video to see how you can access all

Introducing: StriveHub Reach

Earlier this week we announced the launch of StriveHub, a Patient Relationship Management Platform built specifically for health & wellness companies.  All this week we’ll be outlining key features of the platform.  The first component we will be featuring is StriveHub Reach.  Make sure to check back for overviews on StriveHub Portal and TheraVid HEP later on this week. How do new patients find out about your clinic? Word-of-mouth referrals are the lifeblood of the modern PT practice. Ask

4 Reasons that WOM Marketing Sucks (and Why You Should Try It Anyway)

As you have probably guessed already, I actually don’t believe that word-of-mouth marketing sucks. I think it’s great. But there are always those stragglers who are a bit skeptical, and here are some of the concerns they usually cite when explaining their lack of affinity for the word-of-mouth (WOM) approach. **1. It’s slow. ** This seems to be the most common concern to those who are considering WOM marketing—that it takes time to start seeing the results.