NPSGuest Blog

5 Things Every PT Needs to Know About the Net Promoter® Score

The Strive Labs Team is excited to have Heidi Jannenga, PT, DPT, ATC/L, co-founder and president of WebPT writing this week's guest blog. She brings with her more than 15 years of experience as a physical therapist and multi-clinic site director as well as a passion for healthcare innovation, entrepreneurship, and leadership. You can find Heidi on Twitter, here. Thanks, Heidi! At last year’s Ascend Business Summit, Strive Labs founders Scott Hebert and Ryan Klepps detailed several metrics