Below, we have brought you a handy guide that lays out the main points we have been addressing over the last few weeks about what to do (or NOT do) as it pertains to patient engagement in physical therapy.
Feel free to share with the other patient engagement advocates you know!
A big part of engagement is being able to monitor a patient's perceived value of their PT experience during care. We use the Net Promoter® Survey to do just that. If you're already using Net Promoter® at your clinic, use our NPS® download to measure how you're doing!