Two weeks ago, Scott went over the basics of what the Net Promoter® Score is, and how it helps you grow your practice.
Last week, Ryan provided a quick overview on how to utilize the Net Promoter® Score as a way to measure and improve patient retention.
This week, Scott AND Ryan are going to walk you through the Net Promoter® Score Dashboard in StriveHub Reach!
If you are already using StriveHub Reach, the above was probably a good review of what you can do with our NPS® Dashboard. But if you want to hear more about how some of our customers are using the NPS® at their clinics, check out this customer success story from Sturdy McKee and Jerry Durham at San Francisco Sport & Spine Physical Therapy.
If you're already utilizing the NPS® for patient retention at your clinic, we'd love to hear about how it has affected your business. We've also created a free NPS Calculator Download (below) if you want to save some time when it comes to:
- Automatically calculating your NPS®
- Filtering your NPS by location, body part, and therapist
- Getting an NPS breakdown (Promoter %, Passive %, Detractor %)
- Charting your NPS over time
And if you're interested in learning more about how you can become an NPS® company, check out StriveHub.