Customer Success Story: The Importance of Online Review Generation

This month on the Strive Labs Blog we’re discussing reputation management. By now, we’ve all probably heard the saying that “Your brand is what people say about you when you aren’t in the room.” These days, “the room” is a global network that runs 24/7. With review sites like Yelp, potential customers have access to stories good and bad about customers’ experiences with your business – stories they would have only had access to via word of

You Don’t Say? Reputation Management & Online Review Generation

Back before the birth of the Internet and Google, people searched for goods and services the old fashioned way – the Yellow Pages. When consumers needed a painter or plumber, they simply searched through the pages and found one. Quite possibly they picked the one with the half page ad that caught their eye, or picked AAA Tree Trimmers because they were listed first. Alternatively, folks might have asked their neighbors for a recommendation. Today, people still search for goods and

The ROI of Patient Reactivation in Physical Therapy

This month on the Strive Labs Blog, we’ve been talking about the ROI of Patient Relationship Management (PRM). We’ve discussed the benefits of automation of certain communications with patients, the financial advantages of patient retention through completion of Plan of Care, and the profitability of PRM for lead generation. Today we’re closing out the month by discussing the ROI of PRM for patient reactivation. What we find quite often in our conversations with practice owners is that

The ROI of Lead Generation

This month on the Strive Labs Blog, we’ve been talking about the ROI of Patient Relationship Management (PRM). We’ve discussed the benefits of automation of certain communications with patients, and the financial advantages of patient retention through completion of Plan of Care. This week we want to share with you the ROI of PRM for lead generation. Now that all 50 states have laws allowing Direct Access to physical therapy for at least an initial evaluation, we know